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FAQ DIRECTV STREAM

How many live streams can you do at the same time

Question

1.4K

6

0

Problem view my tv package

I wanted to activate my espn unlimited but when I sign into directv account I can't view My TV Package. I tried on my computer and my phone.

Question

14

4

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VCR setup with Genie

How do you set up a VCR with DTV service?

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18

3

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Directtv freezing up regularly

Hello, My directv is freezing constantly over the past few months when previously we had no issues since install 5 mos ago. Terrible service, and is very annoying when trying to watch tv.

Question

17

2

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Autopay and Paperless Discount

We have had DTV since 2004 in both home and RV. Our latest home account started in 2017 and we immediately enrolled in Autopay. A month or so later, after getting a paper bill, we enrolled in Paperless. I have asked over the years about discounts and never received a well-reasoned answer. Today I no

Question

25

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The latest update to Gemini causes my AVR to turn on unexpectedly

The Dec 30 update to my Gemini Air now causes my Denon AVR to turn on when it's not wanted. I have HDMI control set to off in the AVR, and Anynet CEC is off in the Samsung tv. This was done to prevent the AVR from turning on unless it's done manually, which had been working as expected. Now, when I

Question

86

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Direct TV streaming box powers off randomly

Began my streaming service approximately 2 years ago and have been very pleased with it. Recently the C71KW-400 box has begun to power off randomly. Sometimes it's within minutes and sometimes it can be several hours. Can't find any definitive information on what causes the problem, or how to correc

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18

1

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Frame pro streaming

Qantas streaming on 85 inch Samsung frame Pro. Constantly having freezing issues with DIRECTV app. Have updated firmware on TV and connected to ethernet. Have reinstalled DIRECTV app. What else can I try?

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15

3

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Record from Direct tv to vcr

Is there a way to record from direct tv HCR C71W mini genie to a vcr?

Question

40

6

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Lower bill on SS

I'm in my upper 60's and disabled and my bill just keeps climbing and that the only source of company and entertainment I have

Question

23

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NEED HELP?

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